We are committed to ensuring that your privacy is protected. We will only use the information that we collect about you lawfully. 

Introduction

The policy: This privacy policy notice is for this website http://www.landmarcsolutions.com/home and served by Landmarc Support Services and governs the privacy of those who use it.

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

We are committed to safeguarding the privacy of Landmarc’s website visitors. This policy applies where we are acting as a data controller with respect to the personal data of Landmarc’s website in other words, where we determine the purposes and means of the processing of that personal data.

Policy key definitions: 

  • "I", "our", "us", or "we" refer to the business, [Business name & other trading names].
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • ICO means Information Commissioner's Office.
  • Cookies mean small files stored on a user’s computer or device.
  • "Personal data" is defined in Article 4(1) of the GDPR: "(1) 'personal data' means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."

Information you may provide

You may give us information about you by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number.

You may give us information about you by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number.

Information we collect about you

With regard to each of your visits to our website we may automatically collect the following information;

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are registered with the ICO under the Data Protection Register, our registration number is Z7580556. 

Lawful basis for processing personal information:

Legitimate interests

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

The reason we use this basis

  • To provide you with information about other services we offer that are similar to those that you have already enquired about;
  • To ensure that content from our website is presented in the most effective manner for you and for your computer.

We process your information in the following ways:

To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  • To improve our website to ensure that content is presented in the most effective manner for you and for your computer
  • As part of our efforts to keep our website safe and secure.

Sharing your information:

We may share your personal information with any member of our group, including our subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

Where we store your personal data

Your personal data will be held securely in accordance with our internal security policy and the law. If we intend to transfer your data outside the European Economic Area (EEA) we will always obtain your consent first.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details by clicking here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR. No fee required – with some exceptions you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may be charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond - We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Most of the cookies set by visiting our website are first party cookies. These cookies are set by technologies or applications including our content management system and Google Analytics. Google Analytics provides us with statistics on how our website is being used by visitors, which pages are most visited, which are causing the most visitors to leave, as well as which search terms people used to find our website. This data helps us to provide the best possible experience for our visitors. Google Analytics does not allow us to see or record any personal information about you.

Our website is powered by a content management system, which also sets first party cookies. If you enter details like your name and email address into our website, these cookies may remember the details entered so that when you return to our website, you don’t need to re-enter this information.

Cookies that we use are;

  • Linkedin.com
  • Landmarcsolutions.com
  • Twitter.com
  • Google-analytics.com
  • Scorecardreserch.com

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Contact

Questions, comments and requests regarding this privacy policy should be addressed to Landmarc Support Services Ltd. Building 150, Westdown Camp, Tilshead, Salisbury, Wiltshire, SP3 4RS or by emailing dataprotection@landmarc.mod.uk.

Please refer to our Privacy policy for important information on the use of cookies. By continuing to use this website, you agree to this.